The Media sector represents one of the fastest growing and complex areas of technological change within Mosaic Island's portfolio of mobile business and technology experience. This demand is increasingly for OTT / video on demand content services. In response to this growth, content providers and broadcasters have been required to deliver faster, better and cheaper platforms to manage a rapidly growing and ever more sophisticated consumer base.
This demands an integrated approach that recognises the end-to-end nature of Video on Demand services. For broadcasters supporting millions of paying subscribers (with a tendency to use social media as the first option to reporting service performance issues), the synergy of all the working components that support the delivery of Video on Demand services is vital. The requirement to deliver these services in a cost effective, efficient and rapidly scalable manner simply adds to the business challenge.
In 2012 our client was faced with twin challenges resulting from an ageing applications platform that was struggling to consistently meet demand, and a strategic plan that included significant growth of the subscriber base for both existing and new global territories.