IT change is complex and expensive.
Get it right and you’re the hero of your board and shareholders.
Get it wrong and it could be career threatening.
We understand that embarking on major change projects presents a range of challenges that you may not be familiar with.
But we are. It's what we do. Day in, day out.
Our Design and Delivery Assurance is a collection of services designed to ensure you achieve success through complex IT change.
We help you provide confidence to your stakeholders that projects, programmes and portfolios will achieve their scope, time, costs and quality objectives as well as delivering their desired business goals.
We provide two fundamental handrails that guarantee the effective realisation of your change efforts.
we act as independent and expert custodians of your reference architecture.
we provide a solid governance framework for your programme or project, with expert support for the duration of the initiative.
In short, we are there to support you as part of a winning formation to enable you to achieve your business objectives.
Business doesn’t sit still. Change presents both opportunities and risks.
Whatever your industry or job title, if you are responsible for transformation within your organization there are challenges hidden in large change initiatives which we can help you overcome.
Perhaps you'll recognise some of these:
Any of these challenges can be potentially life threatening for your change initiative.
Indeed, in our experience many projects have failed because one or more of these issues were not recognized and addressed appropriately.
The result? Consequences range from career repercussions for the professional responsible for the project or programme, to serious reputational damage for the organization in question leading to profit erosion, loss of market share or decline in value.
Each organization will have different reasons and objectives for their IT change initiatives. Equally, each of your stakeholders will have a slightly different view and expectations.
No matter whether you are at the very early planning stages or are knee deep in an unravelling change project, we will assist you in putting forward a powerful Business Case to your Board and senior stakeholders.
Here are some examples of the benefits our services will deliver:
Our Design Assurance is focused on 3 main outcomes:
Delivery Assurance is concerned with helping you achieve the following 7 outcomes:
Our Design and Delivery Assurance services can accompany you for the duration of your change initiatives, or for just part of the journey (for instance, in the case of an Audit & Rescue intervention).
The frequency/intensity of our presence throughout the transformation will depend on your needs and will be defined early on in an initial proposal.
Initially we will engage with senior stakeholders responsible for the transformation to set out clearly the terms of our engagement. This is generally achieved through interviews and workshops to ensure we have clearly identified the key areas you will need support with.
We will then work across the different layers of the project, engaging with relevant stakeholders as appropriate. Depending on the service agreed, Mosaic Island staff will either be fully embedded in the transformation or simply present in an advisory capacity at regular intervals throughout the initiative.
Assurance services scale according to the size of your initiative. We can either be deeply embedded in your team or act in a more hands-off capacity. Either way we will ensure that we will provide the appropriate level of assurance to guarantee the success of your complex change.
We have built our reputation as being solid, dependable partners for large, fast moving and complex organizations.
We’re comfortable operating in complex, ultra-high transaction environments such as telecoms where volumes are counted in their trillions.
So we know our stuff and we’re very good at what we do.
Our services are underpinned by our company values of Integrity, Trust, Pragmatism, Simplicity and Fun and are further reinforced by our service principles: